A Message From the Group CEO

Dear Valued AutumnCare Customer,

I hope this message finds you well.

In August 2023, OneTouch Health proudly welcomed AutumnCare into our growing family of healthcare technology solutions. Since then, our focus has remained steadfast: to continue supporting and enhancing the AutumnCare platform while ensuring a seamless experience for you—our valued customer.

AutumnCare has long held a respected position in the Australian residential aged care market. Its software plays a critical role in the daily operations of aged care homes across the country, and we recognise its deep integration into your workflows. That’s why I want to take a moment to personally reaffirm OneTouch’s ongoing commitment to AutumnCare, both now and into the future.

While we’re excited about the broader capabilities of our OneTouch platform, which many providers are adopting to meet evolving compliance and operational demands, we fully appreciate that every organisation’s journey is different. We will continue to maintain, support, and invest in AutumnCare to ensure it evolves with your needs, enabling you to remain compliant, efficient, and focused on delivering exceptional care.

We’re aware of recent speculation around the future of AutumnCare. Let me be clear: AutumnCare remains a valued part of our software portfolio. Our dedicated Australian support team is here for you, and the platform continues to receive updates and enhancements to meet the complex and shifting landscape of aged care in Australia.

If you’re ever curious about what our newer OneTouch solution can offer, we’d be delighted to show you—but that’s a conversation we’ll have only when the time is right for you.

Thank you for your continued trust in us. If you have any questions or would like to speak with your account manager, please don’t hesitate to reach out.

Warm regards,
Dermot Clancy

CEO, OneTouch Health Group