Standard Three – Personal Care and Clinical Care

Aged Care Quality Standards

Standard Three – Personal Care and Clinical Care

 

Standard 3.1 

Consumer outcome – I get personal care, clinical care or both that is safe and right for me.

 

Standard 3.2

The organisation delivers safe and effective personal care, clinical care or both in accordance with the consumer needs, goals and preferences to optimise health and well-being.

 

Standards 3.3 

a) Each consumer gets safe and effective personal care, clinical care or both that is best practice, tailored to their needs and optimises their health and well-being.

b) Effective management of high impact or high prevalence risks associated with the care of each consumer. 

c) The needs, goals, and preferences of each consumer nearing the end of life are recognised and addressed, their comfort maximised and their dignity preserved.

d) Deterioration of a consumers mental health, cognitive or physical function, capacity or condition is recognised and responded to in a timely manner.

e) Information about the consumer’s condition needs and preferences is documented and communicated within the organisation, and with others where responsibility is shared.

f) Timely and appropriate referrals to individuals, other organisations and providers of other care and services. 

g) Minimisation of infection-related risks through implementing standard and transmission-based precautions to prevent and control infection as well as implementing practices to promote appropriate antibiotic prescribing and use to support optimal care and reduce the risk of increasing resistance to antibiotics. 

 

The above is a copy of the Aged Care Quality Standards as found on the Australian Government website, last updated on 12 March 2019. 

Please visit the Australian Government website for further information.