Standard Four – Services and Supports for Daily Living

Aged Care Quality Standards

Standard Four – Services and Supports for Daily Living

 

Standard 4.1 

Consumer outcome – I get the services and supports for daily living that are important for my health and well-being and that enable me to do the things I want to do.

 

Standard 4.2

The organisation provides safe and effective services and supports for daily living that optimise the consumer’s independence, health, well-being and quality of life.

 

Standard 4.3

a) Each consumer gets safe and effective services and supports for daily living that meet the consumer’s needs, goals and preferences and optimise their health, well-being, and quality of life.

b) Services and supports for daily living promote each consumer’s emotional, spiritual and psychological well-being.

c) Services and supports for daily living to assist each consumer to participate in their community within and outside the organisation’s service environment, have social and personal relations and do the things of interest to the individual.

d) Information about the consumer’s needs and preferences is communicated within the organisation and with others where responsibility for care is shared.

e) Timely and appropriate referrals to individuals, other organisations, and providers of other care and services.

f) Where meals are provided, they are varied and of suitable quality and quantity.

g) Where equipment is provided it is safe, suitable, clean and well-maintained.

 

The above is a copy of the Aged Care Quality Standards as found on the Australian Government website, last updated on 12 March 2019. 

Please visit the Australian Government website for further information.