Standard Five – An Organisation’s Service Environment

Aged Care Quality Standards

Standard Five – An Organisation’s Service Environment

 

Standard 5.1 

Consumer outcome – I feel I belong and I am safe and comfortable in the organisation’s service environment. 

 

Standard 5.2 

The organisation provides a safe and comfortable service environment that promotes the consumer’s independence, function, and enjoyment. 

 

Standard 5.3

a) The service environment is welcoming and easy to understand and optimises each consumer’s sense of belonging, independence, interaction, and function.

b) The service environment:

is safe, clean, well maintained and comfortable; and

enables consumers to move freely, both indoors and outdoors. 

c) Furniture, fittings, and equipment are safe, clean, well maintained and suitable for the consumer. 

 

The above is a copy of the Aged Care Quality Standards as found on the Australian Government website, last updated on 12 March 2019. 

Please visit the Australian Government website for further information.