Frequently Asked Questions

Common questions asked by our clients about the upcoming transition from
the ACFI to the AN-ACC care funding model

When will clients have access to the new forms for review and testing?

Stage 1: from the 1st of August 2022, clients will have access to the new AN-ACC tools, new AN-ACC Simulator, updates to the Admission Details and Consumer Details forms, and the Return from Hospital Checklist.

Stage 2: from the first week of September a shared test environment will be provided on the AutumnCare website. Clients will be able to review all of the changes coming in the Forms 2023 release.

From the first week of October new forms for daily care will become available, and all ACFI documents will be made obsolete. These changes will be provided in a Forms 2023 upgrade.

What will the trigger look like e.g. when a mobility need changes?

Some Automated Intelligence (AI) Rules will be predefined by AutumnCare and delivered in the upgrade. They can include, but are not limited to, the creation of tasks, notes, messages and appointments.

Further AI Rules can be designed and tailored by clients themselves, or with the assistance of AutumnCare.

Will there be further, detailed information about the changes prior to October?

Yes, there will be ongoing communication throughout both phases of AutumnCare’s AN-ACC implementation via mailouts and the AutumnCare newsletter.

The User Group scheduled to be held on the 26th of July in Melbourne will also include a presentation on the AutumnCare AN-ACC rollout as well as a Q&A session.

The shared test environment will also be available from the first week of September on the AutumnCare website. This will allow clients to test and use the AN-ACC tools. Release notes and updated documentation will follow.

How will we estimate an accurate class if AutumnCare does not have permission for all assessments?

The new AutumnCare AN-ACC simulator will allow you to estimate your consumers class without completing all of the separate assessment tools.

However, the simulator will also include the scores populated from the assessments that are included and completed. 

What will be the impact on clients with customised forms?

The impact of the changes to customised forms will need to be assessed with clients on an individual basis as this will be dependent on the forms that have already been customised.

The updates may incur an additional cost and time to action.

Will there be any training on using the new AN-ACC forms?

There will be no direct training, however, clients will be provided with release notes and a user guide to assist in understanding the changes. The test system will also be available from the first week of September so that clients can prepare for the changes.

Who can complete an Australian Functional Measure Assessment?

In terms of AN-ACC, the Australian Functional Measure is one of nine sections of the AN-ACC Assessment Tool completed by an independent AN-ACC assessor for each consumer. Independent AN-ACC assessors are trained, qualified and experienced aged care clinicians and registered health professionals with at least 5 years’ experience in Aged Care.

The external assessors have been accredited to undertake AN-ACC Assessments, having completed training by the Federal Department of Health.

Please see the AN-ACC Reference Manual and AN-ACC Assessment Tool for more information on the AFM and the AN-ACC Assessment Tool.

Will I need to upgrade?

Stage 1: for your system to be compatible with the stage 1 release of the AutumnCare AN-ACC tools scheduled for the 1st of August, you will require AutumnCare 2019.1 or later.

Stage 2: for your system to be compatible with the stage 2 release from the first week of October, your system will require the latest AutumnCare 2022 software.

Will data migrate into the updated forms?

Yes, AutumnCare always attempts to migrate as much data as possible into new form versions. This will generally occur where questions are the same.

When will the ACFI forms be made obsolete?

The Department of Health and Aged Care had advised that providers are required to continue to submit ACFI appraisals for consumers who enter into care prior to the 1st of October 2022 to support the calculation of ACFI funding for all claiming days up to and including the 30th of September.

For those clients that have not received Stage 2 and have no plans to do so, there will be an option to deactivate ACFI documents after 28th October 2022.

Will clients be required to maintain two sets of records during the transition?

The ACFI documents that have been obsoleted during the second phase of the AutumnCare AN-ACC implementation will all be available in the consumers archived folders. This will ensure that they can be audited and evidenced if required. However, users will no longer be able to create any new ACFI forms after this date. 

Have the changes been informed by feedback from end users?

Yes, we encourage suggestions from clients and review all feedback that is provided.

Many of the new changes to the care forms were primarily informed by feedback from our users.

Will the October release also include changes required for the new NQIP indicators?

As the requirements for the additional NQIP indicators have not yet been confirmed, further information will be provided as it comes to hand via our mailouts and newsletter.

There will also be a presentation and discussion around the new NQIP indicators from the Pilot study at our upcoming Client User Group.

How do we complete the Initial Clinical Assessment for consumers pre-admission to determine a class in an enquiry group?

Instead of relying on the Initial Clinical Assessment during pre-admission, we will provide a simulator to estimate classification. This will be available with the first stage release of the AN-ACC Assessment tools from the 1st of August 2022.

Is there more information on reports or tools that will assist with reclassification?

Yes, there will be reports to provide information to assist with recognising when reclassification may be appropriate. Embedded in the relevant forms will also be AI Rules, that will trigger workflow prompts when an opportunity for reclassification is determined.

Will there be a way to keep AN-ACC assessments separate from the care planning assessments?

Yes, the AN-ACC assessments will be stored in a separate folder which will be controlled by permissions so need not be accessed during care planning. 

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Additional AN-ACC resources from the Department of Health


(02) 4406 6002